Privacy Policy
Last updated: October 1, 2026
Koleqcia respects your privacy. This policy explains what data we collect, how we use it, and your rights.
Information We Collect
We collect account information, contact details, shipping addresses, order and payment records, support messages, and technical usage data needed to operate the marketplace.
How We Use Data
We use data to process orders, arrange delivery, provide customer support, maintain security, prevent fraud, improve our services, and send updates you have opted into.
Who Can Access Data
Only our team that works on the platform has access to customer data.
Analytics and Advertising
We use Google Analytics 4 (GA4) and the Meta Pixel on the website.
How Long We Keep Data
We keep order data for up to 2 years, including after an account is deleted.
Data Protection
We use administrative, technical, and organizational controls, including limited access, secure connections, and system monitoring, to reduce unauthorized access or data loss risks.
Your Rights
To see or delete your data, write to us at the email address on the contact page or fill in the form on the contact page.